Sales Leadership

Sophos scales CS for 600K customers: threats move in 3 hours

Teresa Anania, former SVP Customer Experience at Sophos (now CCO at Verint), breaks down how the cybersecurity firm manages customer success across 600,000 accounts when cyber threats evolve in hours, not days. The reality: by the time a support ticket lands, you have already lost the customer.

Mar 26, 2026 · 2 min
Market Intel

Australia's AI edge is data, not models, says National AI Centre

Lee Hickin, National AI Centre exec director, says Australia should focus on AI applications in data-rich sectors like agriculture and healthcare, not competing on frontier models. Worth noting for sales teams: enterprise AI adoption is already at 68%, but the play is sector-specific tools, not generic platforms.

Mar 25, 2026 · 2 min
Funding & Startups

IREN hits $17B valuation: AI pivot after Bitcoin crash

Sydney brothers Daniel and Will Roberts steered IREN from near-collapse (down 95% in 2022 crypto crash) to $17B market cap by pivoting from Bitcoin mining to AI data centres. The Nasdaq-listed company is hiring across commercial roles as it scales operations backed by renewable energy infrastructure.

Mar 24, 2026 · 2 min
Market Intel

Google pauses $20B Australia data centre plan over tax dispute

Google has put a reported $20 billion data centre investment on hold after the Australian government indicated the infrastructure would create a permanent establishment, triggering local tax obligations. The move comes as competitors like AWS commit billions to ANZ cloud infrastructure.

Mar 24, 2026 · 2 min
Market Intel

Tech sector hits $248B, 9% of GDP, but job growth misses target

Tech Council of Australia reports the sector now contributes $248.5 billion to the economy, making it Australia's third-largest industry. Worth noting: nearly half that value comes from indirect tech adoption, not the tech industry itself. Job growth is lagging the council's 2030 targets.

Mar 24, 2026 · 2 min