Sales Leadership

Two AI agents cost $257/month, replace 5 FTE roles at SaaStr

SaaStr is running 21+ AI agents in production, including two 'AI VPs' that cost $257 combined last month while replacing what used to be 5 full-time roles. The company swung from minus 19% to plus 47% revenue growth YoY. Here is what the actual bills look like and why cost is no longer the constraint.

May 14, 2026 · 3 min
Sales Leadership

CFOs running sales ops: 82% now handle non-finance work

Four in five ANZ CFOs now manage responsibilities beyond finance, including sales operations, data analytics, and tech oversight. That creates risk when financial leaders lack sales expertise but control territory planning, quota setting, and revenue forecasting. The comp approval bottleneck is real.

Apr 24, 2026 · 2 min
Sales Leadership

Sophos scales CS for 600K customers: threats move in 3 hours

Teresa Anania, former SVP Customer Experience at Sophos (now CCO at Verint), breaks down how the cybersecurity firm manages customer success across 600,000 accounts when cyber threats evolve in hours, not days. The reality: by the time a support ticket lands, you have already lost the customer.

Mar 26, 2026 · 2 min