Sales Tech

SaaStr runs eight-figure revenue with sub-10 headcount, 21 AI agents

The B2B media company rebuilt its entire go-to-market stack around AI agents in six months. Two humans and a dog now manage sponsor sales, event production, and customer success through specialized agents that book meetings, revive dead leads, and push daily marketing ideas. Owner.com and Klaviyo shared similar AI agent buildouts at SaaStr AI Annual 2026.

Jun 6, 2026 · 3 min
Strategy

Harvey, Lovable ditch CSM title, traditional playbooks for AI customers

Three hypergrowth AI companies are rewriting customer success: Harvey runs old-school on-site for law firms at $190M ARR, AssemblyAI renamed CSMs to forward deployed engineers after technical buyers shut down, and Lovable stopped saying 'AI-powered' entirely. The shift: adoption metrics mean nothing if customers are not changing how they work.

Jun 5, 2026 · 3 min
Market Intel

AI agents now burn more tokens than humans, blowing enterprise budgets

Agentic AI usage just overtook human chat in real production data from OpenRouter, which routes 28 trillion tokens weekly. The problem: one agent task burns more tokens than 100 human chats, and most sales teams budgeted for chat, not agents. If your AI spend forecast still models people typing into boxes, you are about to blow your annual budget early.

Jun 4, 2026 · 3 min