Latest updates for ANZ sales professionals
Xero went down for five consecutive days during Australian tax return week, hitting 4.4 million subscribers globally. The outage exposed how software reliability issues impact the accounting software sales cycle, especially for teams selling into SMBs that depend on uptime during compliance deadlines.
Monday.com reported Q1 2026 revenue of $351M, up 24% YoY, and raised full-year guidance to $1.47B ARR. Net dollar retention hit 116% in customers over $50K ARR, reversing two years of compression across B2B SaaS. The $500K+ customer cohort grew 74% YoY to 99 accounts. Stock jumped 28% on guidance raise and enterprise momentum.
Five major B2B SaaS firms just posted acceleration: Twilio jumped from 4% to 20% growth, Datadog crossed $1B quarterly revenue for the first time, Atlassian hit 32%, Cloudflare 34% (while cutting 1,100 roles), and Palantir 85%. HubSpot and Shopify posted solid quarters but missed acceleration marks, markets punished accordingly. The signal: AI is driving real revenue for infrastructure plays, but the gains are selective.
OpenAI dropped its $50k ad minimum and launched a self-serve Ads Manager for ChatGPT with CPC bidding at $3-5. The move targets SMBs and puts conversational AI ads up against Google's search dominance. Beta is US-only, ANZ gets agency access through Dentsu and Omnicom partnerships.
Harvey's CEO shared April numbers: 50% DAU/MAU ratio, 12 hours monthly usage per user, 6x net new ARR growth. For B2B AI tools, daily engagement now predicts renewal rates better than traditional SaaS metrics. Here's what that means for sales teams selling into or measuring product adoption.
ASIC hit four Canva entities with $792k in penalties for lodging FY24 reports nearly a year late. This follows $571k in earlier fines for the same issue. For a $26 billion unicorn eyeing an IPO, the compliance breach raises questions about operational discipline during a leadership transition that saw their CFO depart suddenly in 2024.
Palantir reported Q1 2026 revenue of $1.633B, up 85% YoY, the highest growth rate in its public history. US commercial revenue hit $595M, up 133% YoY, with 47 deals over $10M in the quarter. Rule of 40 sits at 145%.
ServiceNow sits at 98% Gross Revenue Retention, Workday at 97%, both top of the public B2B SaaS stack. The numbers look solid. The problem: three-year contracts mean customers cannot leave even when they want to. That retention is structural, not earned, and it hides decay until renewal time hits.
Atlassian posted Q3 revenue of $1.79B, up 32% year-over-year, beating estimates and sending shares up 15% in after-hours trading. Cloud revenue hit $1.13B (up 29%), while the company guides full-year revenue growth at 22%. Worth noting: this comes two months after cutting 1,600 jobs in an AI restructure.
Two SaaS bellwethers just accelerated at scale, something that almost never happens. Atlassian added $400M in quarterly revenue year-on-year. Twilio hit its fastest growth in three years. Both stocks ripped 20% on the prints, but context matters: they are still down 65% and 40% respectively from highs.
ServiceNow holds 98% renewal rates. CrowdStrike sits at 97% GRR. Workday clears 95% consistently. These moats are real, but they only stop customers leaving. They do not capture AI budget. That is the problem.
Salesforce shed 1.2 million square feet in San Francisco, dropping from #1 to #3 tenant. OpenAI and Anthropic combined now occupy 2.15M sq ft, more than double Salesforce's current footprint. The shift maps where enterprise software headcount is actually growing.