Sales Leadership

David Jones names first woman CEO in 188 years

Erica Berchtold, David Jones CCO since May 2025, takes the top job at Australia's oldest department store. She replaces Scott Fyfe at a legacy retailer facing pressure from online competitors and specialist fashion brands. Worth noting: David Jones trades from 30+ stores but was sold for ~US$100M in 2023, down from A$2.1B in 2014.

Jun 22, 2026 · 2 min
Sales Leadership

Vercel CPO: AI agents handle 93% of support, SDR team reabsorbed

Vercel's CPO Tom Occhino detailed how the company runs on hundreds of internal AI agents, posting numbers that should make every B2B sales leader rethink 2026 headcount. The dev platform reabsorbed its SDR team after an AI agent took over lead qualification. Support runs at 93% automation, marketing content starts at 96% AI-drafted.

Jun 7, 2026 · 2 min