Your B2B Sales Job Is Being Replaced By a Shopping Cart (And Your CRO Knows It)

OE
OnTargetIsh Editorial
July 1, 2026

While you're grinding discovery calls, your company just allocated budget for a digital commerce platform that'll handle 52% of revenue in two years.

Here's what no one's saying out loud: B2B organisations expect 52% of their revenue to come from digital channels by 2026. That's not "some" revenue. That's half.

While you're perfecting your MEDDIC qualification, your CFO is calculating how many AE salaries they can redirect to a commerce platform that doesn't take sick days or miss quota.

The ANZ Reality Check

Mid-sized manufacturers in ANZ are watching conversion rates crater and sales teams burn out. The response isn't "hire more AEs." It's "build a self-serve channel that works while Sydney sleeps and Auckland wakes up."

You know what doesn't struggle with ANZ time zones? A checkout page.

What This Actually Means

If you're selling transactional deals under $50k ACV, your role is getting automated faster than you think. The companies investing in digital commerce aren't doing it to "support" sales. They're doing it to replace parts of the sales motion.

Mid-market deals that used to need three calls and a demo? Now it's a product tour, a pricing calculator, and a credit card form.

The Jobs That Survive

Enterprise AEs handling complex, multi-stakeholder deals above $200k aren't getting replaced by a Shopify integration. Neither are strategic account managers managing $2M relationships.

But if your entire value prop is "I can send quotes and process orders faster than the website"—mate, you're cooked.

What You Should Do

Stop selling like it's 2019. Learn what your company's digital commerce strategy actually is. Understand which deals should be self-serve and which need your expertise.

Because in two years, when half the revenue runs through digital channels, the AEs who survived will be the ones who figured out how to own the other half—the complex, high-value deals that actually need a human.

The shopping cart's coming for your quota. Position accordingly.

Hot Takes represent the personal opinions of the author and do not necessarily reflect the views of OnTargetIsh or any employer.